Refund Policy

Refund policy

While GlobeDash's core features are free, there is nothing to refund. Once paid subscriptions launch, the following applies:

1. Cooling-off period

If you are unhappy with a new subscription, contact us within 14 days of first payment and we will refund it in full — no questions asked.

2. Renewals

Renewal charges can be refunded if requested within 14 days of the charge and the service was not substantially used in that period. To avoid renewals, cancel any time before the billing date; access continues to the end of the paid period.

3. How to request

Email support@globe-dash.com from your account address with the payment reference. Refunds are processed by our payment partner (the Merchant of Record for your purchase) to the original payment method, typically within 5–10 business days.

4. Consumer rights

Nothing in this policy limits the statutory rights you hold in your country of residence.